Trouble shooting your network
continued from: No internet.
Now you have the right IP settings, and you can “ping” your router/default gateway. But you still don’t have any internet when you try and browse.
When you ping gitui.com this is what you see:
This could be one of two things,
Either your bandwidth is up, or the website you are trying to ping is down. In my experience, 90% of the time its bandwidth. Then try to open your service provider’s website.
open Internet explorer, or firefox. If your ADSL username and password is username@youradsl.co.za then chances are the your ISP’s website will be youradsl.co.za. So go to youradsl.co.za. If it opens, you know for a fact that its your bandwidth. get hold of your ISP and request more bandwidth. Once they apply more bandwidth to your account, everything should be working.
Not bandwidth, and everything is connected?
Open your browser and go to tools > options or internet options.
look for network settings, or for a button that says: configure how you the browser connects to the internet.
Open the options and look for a button that says: “Automatically detect proxy settings.”
Tick the radio button or select it and press ok.
Your computer will then automatically get the proxy settings from your router to connect to the internet.
If none of these work, give your IT guy a call. He will fix it for you.
What is a proxy? (I’ll explain later)
